Records management is the systematic control and organization of an organization's records, both physical and digital, throughout their lifecycle. This includes the creation, retention, storage, retrieval, and disposal of records in a secure and organized manner. The goal of records management is to ensure that records are easily accessible when needed, while also maintaining compliance with legal and regulatory requirements. Effective records management can help organizations improve efficiency, streamline decision-making processes, and mitigate risks associated with information mismanagement.